Do you need a place for your employees or customers to report incidents and ask for help? Deliver the best service possible with the only agile service desk which adapts to your needs!
Get to know Jira Service Desk
in 2 minutes
Be the #1 Service Support
Make your work easier and fix incidents faster
Do you use Jira Software? Perfect! Link it with your IT tickets from Jira Service Desk. They will appear in your developer's backlog and your teams can deal with incidents together.
With great functions of Jira Service Desk, all requests will be organized, prioritized, and repetitive tasks even automated.
Help in various ways
"Oops, something went wrong!" What now? Your employees or customers can easily reach out for help. They can send an email or submit a request, and wait for assistance. They can also choose a self-service and find an answer in your automated knowledge base. Just add Confluence to your Jira Service Desk!
Organize and speed up your processes
Use a service desk for all teams
Have an overview what colleagues do
Track and prioritize requests
Automate repetitive tasks
Use preconfigured templates and built-in support
Knowledge base recommends service
On Point solution
for your team
At On Point, we strive to live up to our name in everything we do. Our developers exploit Atlassian and use its various functionalities to bring out its full potential to benefit the needs of our clients.
We are the first and only one Atlassian Solution Partner in Malta.
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