A user friendly service desk with features like self-service, automation, SLAs and CSAT reporting increase the efficiency of your team work. It has never been easier for your customers to request help or search knowledge bases!
Centralise alerts and notify the right people at the right time.
Build trust with every incident.
Never miss a critical alert and react in time! Opsgenie integrates with your ticketing, monitoring and chat tools and notifies you using multiple channels. Easily build schedules, assign tasks to colleagues and define escalation rules.
Downtime happens. But you are prepared to inform your team and customers immediately! Just launch your status page and avoid all the confused e-mails from users. And what about your colleagues? They can see all updates on a private page.