Full Time/Part Time Marketing Specialist We are looking for a marketing specialist to join our young and dynamic team in Ghana. The position will be administrative, carrying out marketing tasks to help the marketing team implement marketing campaigns using different digital channels. APPLY FOR VACANCY Are you a creative candidate with a flair for marketing? Main responsibilities Managing social media pages, scheduling of posts, content and artwork for such pages Assisting with content creation such as blogs and artwork for websites, social media etc. Helping with marketing research, analysis and discussions of marketing campaigns Completing weekly related tasks such as coordinating with outside agencies, art services, printers, etc. Ideal Skill-sets Proactive and representative Fluent in English Excellent administrative & creative skills Positive attitude to work, and willingness to learn new things Education and Experience Strong verbal communication skills in English Basic knowledge in digital marketing tools and strategy Advanced computer literacy in Microsoft Office (Excel / Word / Powerpoint) Experiences with Wix and WordPress Familiarity with social media channels What do we offer? A pleasant working environment in a young and dynamic team. Varied work, including possibilities of travelling and working from your home. Full support in any kind of education or self-improvement. Flexible working hours Apply for Vacancy Select Position Upload CV Upload PDF or Word Document (Max 15MB) Apply for vacancy → Thank you for submitting. We will be in contact with you shortly.

Watch the full interview CASE STUDY Banking Industry An interview with a financial analyst about the benefits and uses of Jira within the banking industry.

< Back Calvin Ayim Ofori Senior Atlassian Consultant Calvin Ayim Ofori is a Senior Atlassian Consultant at onpoint. He has consistently delivered outstanding results for clients, ensuring they get the most out of Jira, Confluence, and other Atlassian products. Known for his analytical mindset and problem-solving prowess, Calvin has a track record of identifying and resolving complex issues within Atlassian ecosystems, streamlining processes, and improving overall business operations. Calvin is an active contributor to the Atlassian community in Accra, Ghana where he frequently conducts training sessions and workshops, sharing his expertise and best practices with teams and individuals looking to excel in the Atlassian environment. info@mysite.com 123-456-7890

In today's fast changing technological world, the intersection of Artificial Intelligence (AI) and Information Technology Service Management (ITSM) has become important to the resilience and efficiency of numerous businesses. From banking and finance to government, manufacturing, and healthcare, the inclusion of AI capabilities in the ITSM toolset is transforming the way businesses handle difficulties. That's where the magic of AI steps in. As organisations strive for efficiency, agility, and improved customer experiences. An AI-powered ITSM platform may help your organisation outperform competition. At ITSM CONNECT GHANA BUSINESS BREAKFAST,  you will hear from top IT experts across industries such as banking, healthcare, government, and more. And learn how leading companies are leveraging AI with modern IT service management tools and processes to boost team efficiency and velocity. Advantages of Using an AI-Powered ITSM Platform The demand for AI-powered ITSM is skyrocketing across industries for good reason. In banking and finance, AI can reduce incident response times by up to 30%, according to Capgemini Research Institute. The business consequences are even better, it makes it simpler for staff to simplify manual procedures through automation, freeing up time to tackle higher levels of IT issues inside ITSM. In manufacturing and healthcare, AI enables over 40% faster service ticket classification, based on analysis by McKinsey. According to Deloitte, 94% of business leaders agree that AI is critical to success over the next five years. There are several ITSM AI use cases, and each one offers your company a number of benefits. Ranging from quicker resolutions and enhanced client contentment, to A higher ROI. Integration with Existing ITSM Processes Making AI a seamless part of ITSM is like adding a helpful teammate to your existing squad. To succeed, create a plan that fits right in – causing minimal interruption but bringing maximum AI benefits to your organisation. Picture it like fitting AI puzzle pieces into your current workflow, making sure everything clicks smoothly for both users and IT teams. This way, it's not about changing your routine; it's about enhancing it.  So, by mapping AI workflows to what you already do, the transition becomes as easy as upgrading to a more efficient and effective team member. As technology rapidly changes, how do IT leaders keep up? How do integrate their systems with artificial intelligence. Attend the premier ITSM Connect Business Breakfast Edition in Accra, Ghana on February 9th, 2024 to learn the latest strategies and insights. Powered by onpoint Africa, the ITSM Connect Business Breakfast Edition will provide a unique look at the future of IT service management. Invest a few hours in your career to stay ahead of tech transformation. Reserve your spot today Conclusion The roadmap for AI implementation in ITSM is a comprehensive journey that demands strategic planning, technical expertise, and a commitment to continuous improvement. onpoint is ready to engage with enterprises, providing experience in establishing and upskilling ITSM teams for AI adoption. As organisations negotiate the revolutionary power of AI in their ITSM toolset. We are committed to supporting a seamless transition towards greater efficiency and creativity. Contact us today to begin your AI-driven ITSM revolution.

Struggling to realise the full potential of Atlassian's powerful products? An Atlassian partner could be the game-changer you need. With custom integrations, exclusive pricing, and ongoing expertise, the right partner provides the leverage to boost productivity and innovation. Atlassian's comprehensive suite of collaboration and project management tools empowers teams to achieve precisely that. However, navigating the intricacies of Atlassian's expansive product portfolio and unlocking its full potential can pose a significant challenge for businesses. For growing companies adopting Atlassian’s powerful collaboration and workflow tools, implementing and managing these platforms often strains already lean IT teams. While Atlassian products like Jira, Confluence, and Bitbucket provide robust functionality out of the box, optimising them to meet the needs of complex enterprises requires specialised expertise. According to an Atlassian survey, 40% of companies experience failed deployments due to insufficient training and planning. If your current Atlassian implementation is falling short, a strategic partnership could unlock the tools and support to reach new heights. This article serves as a valuable guide for organisations seeking to maximise their Atlassian investment. We delve into the four key benefits of partnering with a certified Atlassian expert, equipping you with the knowledge to make an informed decision and propel your business forward. The 4 Benefits of Having an Atlassian Partner For companies adopting Atlassian's powerful collaboration and workflow platforms like Jira, Confluence, and Bitbucket, having the right implementation partner can be the difference between mediocre and exceptional results. While Atlassian tools provide robust out-of-the-box capabilities, optimising them for complex enterprise needs requires specialised expertise. 1. Specialised Expertise Partnering with Atlassian specialists is more than simply getting access to tools; it's about tapping into a wealth of support and knowledge that may change the way you operate. Imagine having experienced professionals by your side, assisting you through each stage of deployment and customisation to guarantee your tools meet your specific needs. Partners don't just stop there; as specialists, they provide hands-on training for both administrators and end users, ensuring that everyone on your team is ready to go. And when it comes to continuous assistance, they've got you covered - from debugging difficulties to optimising the latest features, their technological expertise assures a smooth ride. But it doesn't end with off-the-shelf solutions; Partners can craft custom apps, integrations, and add-ons tailored precisely to your workflows, saving your team time and headaches. With their dedicated support team at your beck and call, you're not just investing in tools; you're investing in a partnership that unlocks the full potential of Atlassian, empowering you with customised solutions, timely assistance, and proactive guidance every step of the way. 2. Accelerated Implementation Working with an experienced Atlassian partner may drastically speed up your journey from adoption to proficiency. Partners have a thorough grasp of deployment complexities, allowing for rapid setup suited specifically to your needs. The teams are here to assist you 24/7, 365 days for licence-related issues. Their dedicated licencing client service desk portal can answer any of your questions related to your licences. With years of expertise, they easily navigate the setup process, relying on developed best practices to ensure flawless integration. Beyond the launch period, ongoing training and support systems are in place to prevent any operational delays. With the expert advice of an Atlassian partner, you not only benefit from shorter implementation deadlines but also get a quick return on your investment. By quickly installing Atlassian's comprehensive tools and providing end-to-end support, your teams can work successfully, resulting in productivity improvements sooner rather than later. 3. Single Integration Choosing to collaborate with an Atlassian partner provides the strategic benefit of integrating your solutions under one roof. Rather than dealing with many providers, you can streamline your process by working with a single point of contact for all of your installation and support needs. Partners offer a full range of services, from licencing help to bespoke development, offering a holistic approach to your Atlassian journey. We create an integrated environment that fits perfectly into your processes by using their knowledge of the whole Atlassian product range. Issues are resolved quickly by a single vendor handling the complete stack, resulting in increased efficiency and coherence. Moreover, partners extend beyond mere support, serving as an extension of your team, offering strategic insights and maximising your investment through interconnected offerings. With a trusted partner as your one-stop shop, implementing Atlassian products becomes a streamlined and cohesive endeavour. 4. Less Effort Entrusting your Atlassian tools to a qualified partner reduces administrative duties, allowing you to focus on critical business initiatives. From handling licencing renewals to managing upgrades and inventories, the partner takes on these time-consuming responsibilities to ensure smooth operations. Partners optimise an organisation's stack to maximise efficiency by staying up to date on impending product and pricing changes. Partners, as an extension of your team, successfully handles the administrative workload, allowing your personnel to focus on boosting productivity and innovation. With the backend nuances skilfully managed, your team is free to use Atlassian technologies to their full capacity, achieving strategic goals with more efficiency and precision. How to find the right Atlassian Solution Partner? 1. Define your Goals and Challenges Before diving in, take a moment to understand what you want to achieve with Atlassian. Are you looking to improve team collaboration, streamline workflows, or gain deeper insights into your projects? Knowing your specific goals and challenges will help you identify partners with the expertise to address them effectively. 2. Leverage the Atlassian Partner Directory Atlassian provides a comprehensive database that includes hundreds of authorised partners globally. Use parameters such as location, tier (Silver, Gold, Platinum), and specialities to refine your search according to your requirements. This first screening assists you in identifying partners with suitable expertise and credentials relevant to your aims. 3. Evaluate Expertise and Experience Once you have a shortlist, delve deeper into each partner's offerings. Visit their websites, read case studies, and explore client testimonials. Look for partners with a proven track record in your industry or specific Atlassian products you plan to use. This helps ensure they understand the nuances of your business and can provide tailored solutions that meet your unique requirements. Why should You Choose onpoint as your Atlassian Partner? Our clients benefit from top-tier service and expertise to optimise Atlassian products for scalable growth and innovation. With proven success in helping organisations realise their digital transformation goals, onpoint is the premier partner for long-term Atlassian success. Don't just implement Atlassian tools - unlock their full potential with onpoint. onpoint is an Atlassian Gold Solutions Partner with presence in seven countries - Nigeria, Ghana, Malta, Czech Republic, Malaysia, Serbia & Tunisia. This enables us to provide our clients "Glocal" perspectives and support. We empower you to unlock the full potential of Atlassian tools and achieve your business goals. Our team of certified experts provides comprehensive support, from initial implementation and customisation to ongoing optimisation and training. We offer unparalleled expertise, exclusive benefits, and a commitment to your success. Partner with onpoint and harness the power of Atlassian to drive innovation and propel your organisation forward.

"Ever wondered what it would be like to predict the future of your business with precision and clarity?” In a world driven by data, unlocking the power of foresight is no longer a distant dream but a tangible reality. This post will explore how Power BI's forecasting and predictive capabilities can help you spot trends, identify new opportunities, and predict future outcomes. Whether you're looking to forecast sales, model different growth scenarios, or anticipate customer behaviour, Power BI gives you the tools to analyse data and make data-driven decisions to drive business success. Can I do predictive analytics in Power BI? Yes, for sure! Power BI empowers users to conduct predictive analytics seamlessly. Through its integration with machine learning models, time series analysis, and various forecasting tools, Power BI enables the creation of predictive models. Users can leverage historical data to forecast future trends, perform regression analysis, and make informed predictions for sales, financial planning, demand forecasting, and more. With its excellent interface and diverse analytical capabilities, Power BI serves as an effective platform for predictive analytics, making it accessible for both experienced analysts and newcomers to the field. Does Power BI support forecasting? Absolutely yes, Power BI supports forecasting through various features and tools that enable users to predict future trends and outcomes. It offers capabilities for time series analysis, allowing users to create time series models, apply statistical methods, and assess the accuracy of forecasts. Also, Power BI integrates with machine learning models, empowering more advanced predictive analytics. This functionality enables users to make informed decisions by predicting future scenarios based on historical data trends. Harnessing Power BI for Forecasting and Predictive Analytics Power BI offers a comprehensive suite of features for conducting both forecasting and predictive analytics. Its intuitive interface and self-service capabilities make it accessible to users of all skill levels, empowering them to extract valuable insights from data without extensive technical expertise. Now, let's see various ways you can use this tool for forecasting and predictive analytics Data Preparation (This is The Foundation of every Successful Analysis) Data preparation serves as the cornerstone for any successful predictive analytics initiative. Without clean, consistent, and complete data, accurate forecasting becomes challenging. Power BI simplifies this critical phase by offering an array of tools specifically designed for data cleansing, transformation, and structuring. These features guarantee that data is meticulously refined and primed for analysis, laying a robust foundation for reliable predictive models and accurate insights. Embracing these data preparation tools within Power BI is very important for organisations aiming to extract valuable, trustworthy insights from their data. Power BI reinforces the notion that thorough data preparation is the key to unlocking the full potential of predictive analytics and ensuring informed decision-making. Model Selection In Power BI, you can pick different tools to predict things based on your data. There are many options, like simple tools that draw straight lines and more complicated ones that work like the human brain. Choosing the right tool to work with depends on what your data looks like and what question you want to answer for your business. If you have lots of data and need very detailed answers, a more complex tool might be better. But if your question is simple, a basic tool could work just fine. It's like picking the best tool from a toolbox for the job at hand. Time Series Analysis One of the fundamental techniques for forecasting is time series analysis. Time series analysis in Power BI predicts future trends by understanding patterns in historical data. Power BI offers tools for handling dates and creating time series models. They can check the accuracy of their predictions by comparing forecasted values with actual outcomes. This helps in adjusting and improving future predictions for better reliability. Power BI facilitates time series analysis by offering tools that recognise date formats and help identify patterns and seasonality in the data. Tips to Use Power BI for Effective Predictive Analytics and Forecasting Data Quality Matters: Reliable predictions stem from clean, accurate, and consistent data. Ensure data quality to enhance the accuracy of your forecasts and analyses. Choose the Right Model: Selecting the most fitting forecasting model is very important. It should align with your specific data patterns and the nature of the problem you're addressing. The right model significantly impacts the quality of predictions. Regular Model Validation: Continuously validate and refine your predictive models. By incorporating new data and adjusting models accordingly, you can improve the accuracy and reliability of your forecasts over time. Use Interactive Reporting: Creating interactive reports and dashboards within Power BI is another significant thing. This feature allows for deeper data exploration and more effective visualisation of predictions. Interactive elements make insights more accessible and actionable for users, fostering better decision-making based on the predictions provided. Real-world Applications of Forecasting and Predictive Analytics Power BI's forecasting and predictive analytics capabilities have a wide range of applications across various industries. Here are a few examples: Sales Forecasting: Predicting future sales trends to optimise inventory management and production planning Customer Churn Prediction: Identifying customers at risk of churn to implement retention strategies Fraud Detection: Analysing transaction patterns to detect fraudulent activities Risk Assessment: Evaluating the potential impact of various scenarios on business outcomes Conclusion Power BI empowers businesses to harness the power of forecasting and predictive analytics, transforming their decision-making processes and driving organisational success. Its user-friendly interface, comprehensive features, and integration with machine learning algorithms make it an invaluable tool for businesses of all sizes and industries.

Start off your program by giving some basic information about what participants can expect to learn. Introduce the topic and provide a basic outline of what's to come using videos, images, and text.

Break down your content into manageable steps. Use videos, images, and text to explain your main points, and set clear expectations and goals. You can also include files and audio as additional resources. Consider adding a questionnaire to ask participants what they hope to take away from the experience, or a quiz to test their understanding before getting started.