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Recent Articles


Optimizing Service Delivery: Key Strategies for Customer Satisfaction and Business Success
Service delivery has become a cornerstone of organizational success. It's not just about offering a product or service; it involves...


AI-Driven Transformation in ITSM Asset Management: Enhancing Efficiency and Decision-Making
Organizations use IT Service Management asset management to stay competitive as digital business continues to evolve.  The process...


Transform Your Expense Management with SRXP Software: Streamline, Automate, and Save Time
Managing expense claims can be a challenging  task for any business, whether you're a small startup or a large enterprise. The...
Atlassian


Optimizing Service Delivery: Key Strategies for Customer Satisfaction and Business Success
Service delivery has become a cornerstone of organizational success. It's not just about offering a product or service; it involves...


AI-Driven Transformation in ITSM Asset Management: Enhancing Efficiency and Decision-Making
Organizations use IT Service Management asset management to stay competitive as digital business continues to evolve.  The process...


How Proactive IT Transforms Business Value
The IT Service Management (ITSM) sector is experiencing significant growth, projected to rise from $12.84 billion in 2025 to $27.81...


Integrating Jira and Confluence for Enhanced Project Management
Effective project management and knowledge sharing are crucial for organizational success. While Jira excels at issue tracking and agile...


Why Jira is the Catalyst for Scaling Scrum in West Africa’s Dynamic Business Landscape
There are two types of people talking about applying agile methodologies like Scrum in West Africa’s rapidly evolving business scene....


Essential ITSM Metrics for Operational Efficiency and Customer Satisfaction
The role of IT service management (ITSM) is pivotal in ensuring operational efficiency , customer satisfaction, and overall business...
Finance


Transform Your Expense Management with SRXP Software: Streamline, Automate, and Save Time
Managing expense claims can be a challenging  task for any business, whether you're a small startup or a large enterprise. The...


Streamlining Sales Orders with AI in Dynamics 365 Business Central
Most organizations continue to rely heavily on manual processes for managing their sales orders, which can often lead to significant...


Want To Migrate to Dynamics 365 Business Central? Here’s What To Do.
The phone call came at 9 PM on a Tuesday. "We need to migrate to Business Central, but we can't afford to shut down operations," the...


Essential Features for Accountants in Microsoft Dynamics 365 Business Central
Managing finances in today's complex business environment requires more than basic bookkeeping. Microsoft Business Central  delivers a...


Why West African Businesses Should Switch from Sage 300 ERP to Microsoft Dynamics 365 Business Central
The business landscape in West Africa is rapidly evolving. Companies across Nigeria, Ghana, Senegal, and the broader region are...


5 Essential Business Central Automations Every Maltese Company Should Implement
Malta's position as a leading European business hub brings unique operational opportunities and challenges that smart automation can...
Reporting
Reporting


Slash Your BI Costs: How Power BI HUB Is Revolutionizing Financial Reporting Efficiency
Are you contemplating the acquisition of Power BI Â but are deterred by the high licensing costs associated with each user? In the current...


Why You Need Power BI HUB for Workforce Analytics: Transforming HR Data into Actionable Insights
As organizations expand and workforces become more distributed, conventional methods of HR analytics are failing to meet the demands of...


Microsoft's 2025 Release Wave 1: AI-Powered Enhancements and Key Improvements to Microsoft Business Central
Microsoft’s 2025 Release Wave 1 brings a transformative suite of updates, including new AI-powered capabilities and streamlined processes...


Why you need to get a Microsoft Business Central Partner in West Africa.
Getting a Microsoft BCÂ partner is more important than you think. While the software eases your business processes and makes them more...


Jet Reports: Capture and Store User Input for Data-Driven Insights
Have you ever desired to store user data directly within a Jet Reports report  while in report mode? This innovative feature empowers...


Jet Reports vs. Power BI: Everything You Need to Know
When it comes to business intelligence (BI) and data reporting, two tools that stand out are Jet Reports and Power BI. Each has its own...
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