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Recent Articles
Essential Features for Accountants in Microsoft Dynamics 365 Business Central
Managing finances in today's complex business environment requires more than basic bookkeeping. Microsoft Business Central  delivers a...
Why West African Businesses Should Switch from Sage 300 ERP to Microsoft Dynamics 365 Business Central
The business landscape in West Africa is rapidly evolving. Companies across Nigeria, Ghana, Senegal, and the broader region are...
5 Essential Business Central Automations Every Maltese Company Should Implement
Malta's position as a leading European business hub brings unique operational opportunities and challenges that smart automation can...
Atlassian
How Proactive IT Transforms Business Value
The IT Service Management (ITSM) sector is experiencing significant growth, projected to rise from $12.84 billion in 2025 to $27.81...
Integrating Jira and Confluence for Enhanced Project Management
Effective project management and knowledge sharing are crucial for organizational success. While Jira excels at issue tracking and agile...
Why Jira is the Catalyst for Scaling Scrum in West Africa’s Dynamic Business Landscape
There are two types of people talking about applying agile methodologies like Scrum in West Africa’s rapidly evolving business scene....
Essential ITSM Metrics for Operational Efficiency and Customer Satisfaction
The role of IT service management (ITSM) is pivotal in ensuring operational efficiency , customer satisfaction, and overall business...
Best Practices for Crafting an Effective Service Level Agreement (SLA)
A Service Level Agreement (SLA)  is a cornerstone of effective service management that defines expectations and commitments  between a...
AI Chatbots for ITSM: Improving Efficiency and First-Line Support
In 2019, a major telecom provider found itself in crisis. Customers were calling in droves—over 500,000 service requests flooded their...
Finance
Essential Features for Accountants in Microsoft Dynamics 365 Business Central
Managing finances in today's complex business environment requires more than basic bookkeeping. Microsoft Business Central  delivers a...
Why West African Businesses Should Switch from Sage 300 ERP to Microsoft Dynamics 365 Business Central
The business landscape in West Africa is rapidly evolving. Companies across Nigeria, Ghana, Senegal, and the broader region are...
5 Essential Business Central Automations Every Maltese Company Should Implement
Malta's position as a leading European business hub brings unique operational opportunities and challenges that smart automation can...
Why ERP Implementations Fail Without Performance Measurement (And How to Fix It)
The absence of proper performance measurement frameworks causes more ERP implementation failures than technical glitches or budget...
Transforming West African Hybrid Work: The Role of Microsoft Business Central
Hybrid work—splitting time between home and office—is here to stay in the Middle East and Africa (MEA). Microsoft’s Work Trend Index...
Maximizing IT Assets: The Ultimate Guide to ITAM in West Africa
IT Asset Management (ITAM) plays a crucial role in West Africa's digital transformation. As organizations in the region adopt technology...
Reporting
Reporting
Slash Your BI Costs: How Power BI HUB Is Revolutionizing Financial Reporting Efficiency
Are you contemplating the acquisition of Power BI Â but are deterred by the high licensing costs associated with each user? In the current...
Why You Need Power BI HUB for Workforce Analytics: Transforming HR Data into Actionable Insights
As organizations expand and workforces become more distributed, conventional methods of HR analytics are failing to meet the demands of...
Microsoft's 2025 Release Wave 1: AI-Powered Enhancements and Key Improvements to Microsoft Business Central
Microsoft’s 2025 Release Wave 1 brings a transformative suite of updates, including new AI-powered capabilities and streamlined processes...
Why you need to get a Microsoft Business Central Partner in West Africa.
Getting a Microsoft BCÂ partner is more important than you think. While the software eases your business processes and makes them more...
Jet Reports: Capture and Store User Input for Data-Driven Insights
Have you ever desired to store user data directly within a Jet Reports report  while in report mode? This innovative feature empowers...
Jet Reports vs. Power BI: Everything You Need to Know
When it comes to business intelligence (BI) and data reporting, two tools that stand out are Jet Reports and Power BI. Each has its own...
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