Atlassian Cloud Price Adjustments and What You Should Do Before October 15, 2025

What’s Changing?

Starting October 15, 2025, Atlassian will adjust Cloud list prices, impacting new purchases, renewals, and upgrades. Here at Onpoint, we know these updates reflect Atlassian’s commitment to delivering enhanced product features, robust security, scalable performance, and an improved user experience.

We understand these changes may raise questions. So, here’s what’s going on, but more importantly, what you should do now.

The New Price Adjustments

Here’s how things will shift across products/plans starting 15 October:

Product	Standard	Premium	Enterprise
Jira Cloud	+5%	+7.5%	7.5 – 10%
Confluence Cloud	+5%	+7.5%	7.5 – 10%
Jira Service Management	+5%	+7.5%	+7.5%
Bitbucket Cloud	+10%	+10%	—
Atlassian Guard	+5%	—	—
Teamwork Collection	—	+7.5%	7.5 – 10%
Government Cloud (Jira & Confluence)	—	—	7.5 – 10%
Government Cloud (JSM)	—	—	+7.5%

Also worth noting for Guard:

• They’re realigning pricing tiers for seat counts between 2,000 and 10,000

• They’re introducing new tiers up to 100,000 users

Why They’re Raising Prices (But It’s Not Just About Money)

Let us pull back the curtain a bit on the “why,” because as your partner, we need to see both sides.

1. More Under the HoodAtlassian has delivered a lot in the last 12 months: deeper AI (Rovo), more connectors in the Teamwork Graph, new product suites like Teamwork Collection, improved automation, compliance, etc.

2. Scale, Security & Compliance CostsAs usage scales (especially in larger orgs), the infrastructure, security, and regulatory costs skyrocket. Supporting 100,000+ users isn’t free. Atlassian is investing in resiliency, data residency, audit trails, advanced encryption, etc,

3. Transition to Cloud-First / Sunsetting Legacy PathsWith its Ascend roadmap, Atlassian is doubling down on cloud innovations. Legacy or less scalable models may be phased out or deprioritised.

4. New Billing StructuresThey are introducing “maximum quantity billing” for some monthly plans (meaning your bill could reflect the highest seat count used in the month, not just the final count). This can introduce more volatility. (Not all customers are affected, but many will be.)

So yes, you’re paying more. But you’re also paying for more (if you use it).

Why This Matters Especially for West Africa

Operating in West Africa requires careful consideration of several factors. Currency fluctuations between USD and local currencies can significantly impact budgets, with a 7-10% increase from Atlassian potentially resulting in 20-30% shifts. Additionally, clients often experience long procurement cycles, making it essential to secure pricing before October.

Many clients may not fully utilise advanced features, highlighting the importance of optimising usage to avoid paying for unused capabilities. Lastly, having a strong local partner, such as Onpoint, is crucial for effective transitions and support in areas like negotiations and risk management.

What You Can Do to Get Ahead

These steps will help you soften the impact and plan smartly:

• Lock in current pricing — If you get a quote before 15 October 2025, that rate holds until the quote expires.

• Review your plan & usage — Sometimes customers are on higher tiers than they need. If you’re not using premium/enterprise features, it may make sense to adjust.

• Switch to annual billing — Paying yearly can ease the sticker shock compared to monthly renewals.

• Clean up your allocations — Audit user seats, app usage, and license assignments so you’re not overpaying for unused capacity.

• Talk to your partner or account team now — We (Onpoint) can help run scenarios, optimise your portfolio, and map out your renewal strategy.

Not on Atlassian Cloud yet?

If you've been delaying purchasing Cloud licences, now is the time to act to lock in the best price.

Get the most from Atlassian Cloud and your wider digital footprint with Onpoint. Whether it's optimising your licence portfolio, curating your set-up with end-to-end consulting support, AI enablement, or many of the other solutions we offer to drive business success, we're here to help you get maximum value.

A Few Final Thoughts

Change can feel uncomfortable, but our goal is to keep Atlassian’s platform growing stronger for you. We at Onpoint are fully committed to helping customers in West Africa navigate this transition smoothly. If you’d like a personal impact analysis or just want to chat through your options, Contact our Onpoint licensing experts today for a complimentary, tailored quote before the October 15 deadline.

Common Questions (FAQ)

Q: When do the new prices take effect?

A: The updated pricing applies to any purchase, renewal, or upgrade on October 15, 2025 or later.

Q: If I renew before October 15, will I avoid the increase?

A: Yes, quotes issued before that date are typically honoured until they expire.

Q: Can I reduce costs by switching plans?

A: Yes, if your team doesn’t use higher-tier features, downgrading is an effective strategy.

Q: What is maximum quantity billing?

A: It’s a billing model where the highest seat count used in a month determines cost, not just the count at the end of the month.

Q: If I renew before October 15, will I avoid the increase?

A:Yes, quotes issued prior are generally honoured until they expire. But don’t wait until the last minute because internal approvals and processing take time.

Q: Will the new billing (maximum quantity model) affect me?

A. Possibly, especially if your team adds seats mid-month. Your invoice may reflect that peak usage rather than the stable count.

Q: What if I don’t use Premium/Enterprise features now — should I downgrade?

A: bsolutely evaluate that. Sometimes Standard is enough. But also weigh the cost-benefit: some features may accelerate your business in ways you don’t see immediately.

Q: Can Onpoint help us save or negotiate?

A: Yes, part of our value as your Atlassian partner is to run impact analyses, help with timing, propose bundling strategies, and advocate on your behalf.