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RAICO Case Study - The Natural Choice

RAICO's Previous Solution

Specialising in the design, supply and installation of electrical mechanical, and firefighting systems, RAICO has an impressive portfolio of building service works on the island. Prior to implementing Business Central, the company was using Excel which had worked until it didn’t. Being very prone to human error it came to be a limiting factor to the company’s growth. Scalability was a salient concern, for instance when one person leaves the role, hand over is much more difficult with Excel than having something that is based on an ERP solution. When using Excel a thorough explanation of how it works, formulae used and how numbers came to be, needs to be carried out.

A system based on an ERP solution facilitates continuation and reduces the possibility of dependency on a particular user since there’s more clarity within the process. Having no automation unless macros or complex functions are implemented might also mean that the company would have needed to reach out to an Excel Expert and outsource the generation of reports. While the idea was entertained, the company was in the knowledge that it would have been a very short-term attempt of a solution, which also would have neither achieved the desired results nor been cost effective.

Implementing The Solution - Excelling with Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is very easily available and being an ERP solution created by Microsoft is a big plus! For instance, while a locally available ERP solution might look promising, there is a high risk of becoming vendor locked. In case the provider is no longer available, the company would have to start all over again by retrieving data, transferring to a new solution and moving to support. It is an arduous process and with Business Central there’s peace of mind since there are various supporters. In addition, RAICO had already been running on Microsoft 365 solutions, such as Excel. Business Central felt like the next natural step to take.

Accounting Software

  • Bank Reconciliations and Payment Registration. Easily compare deposits, adjust bank statements, adjust cash account and compare balances. Accurately confirm and verify all forms and information is in order to submit flawlessly.

  • Fixed Assets Module maintenance. Obtain an overview of your fixed assets and ensure correct periodic depreciation. Keep track of your maintenance costs, manage insurance policies, post fixed asset transactions, and generate various reports and statistics.

  • Receivables Management. Easily reconcile bank accounts, by applying incoming payments to customer or vendor ledger entries to close sales invoices and purchase credit memos as paid.

  • Payables Management. Generate due vendor payments or employee reimbursements, prepare check payments, and export payments to a bank file when posting.


Automated Reporting

Inventory Management

Mobile Solution

Project Management

Choosing the Right Provider

While the software solution is indeed crucial, the service provider is as equally important to ensure a smooth implementation and the necessary support. Michael Aquilina (RAICO Director), said that:

“What enthuses me working with On Point the most, is that they showed me that they are the ones who can appreciate and dedicate the most time for the company. There are some very big companies which support Business Central but they couldn’t give us a person in touch that will look for us and I think On Point has a big plus for it.” - Michael Aquilina

Michael continued by saying that working on a weekly basis with Stephen and Mark sustains the good rapport which he appreciates as they quickly respond without bureaucracy. There are no unmet promises and the process is very transparent with On Point support.

“Business Central felt like the next natural step to take” Michael Aquilina, RAICO Director

Safe in the Cloud

When the Cloud was available, it didn’t take RAICO long to realise all the benefits it brings with it at a very reasonable price which makes it all the more worth it. An analysis of the users who were using Business Central was made and within a week in total, everything was migrated to Cloud. When it comes to Cloud Solutions, backup of data or maintenance of the system is handled by Microsoft, which represents a safe and secure solution for companies. "While at first there was some resistance to introducing an ERP solution, nowadays, it is a fundamental part of our everyday lives, as safety is a big factor to concern", Michael explained.

“There are no unmet promises and the process is very transparent with On Point support.” - Michael

Using a Centralised ERP + Accounting Software Solution

Five more perks for Business Central to be your natural choice.

  1. Access your client data anytime, anywhere. Grow your practice and collaborate with clients using a business management solution with automated workflows, compliance, and audit trails.

  2. Deliver more value to your clients. Expand the services you offer through a connected suite of Microsoft solutions, including Dynamics 365, Microsoft 365, and Power BI.

  3. Take your practice to the next level. Manage clients from a single dashboard and get the insights you need in real-time. Innovate across your business with better visibility into cash flow.

  4. Provide dashboards and analytics. Deliver key business insights to your clients using powerful reporting tools and custom dashboards, enhancing your role as a trusted adviser.

  5. Streamline accounting workflows. Effectively manage accounting tasks and eliminate manual processes, freeing up time to take on new clients and better serve existing ones.


Let yourself make the natural choice with Microsoft Dynamics 365 Business Central



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