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In the world of business, decisions are often made in the blink of an eye, driven by our emotions. We can't always help it – we're emotional beings, after all! But when it comes to making decisions that affect a company's future, it's crucial to slow down and consider all the factors at play. Data-driven decision-making is a process where we rely on hard evidence and facts to guide our choices. The vast majority of our business decisions should be grounded in solid metrics, concrete facts, and insightful data. With Microsoft Dynamics 365 Business Central you can gather data from various aspects of a business – sales, finance, inventory, and more – and compile it into a single, user-friendly platform. This not only simplifies data collection but also streamlines the process of making sense of it all. The Types of Data M365 BC Collects and Manages. Microsoft Dynamics 365 Business Central (M365 BC) collects and manages various types of data to support businesses in making informed decisions and driving growth. Here are some key data categories that M365 BC handles: Customer data Service-generated data Diagnostic data Professional services data Time tracking and resource allocation data This data helps businesses understand the profitability of their projects, optimise resource allocation, and make informed decisions about future project investments. The Tools and Features Available for Analysing Data M365 BC offers various tools and features for analysing data. Here are some of the tools and features available. Data Analysis Mode Excel-based reporting tools Power BI integration Customizable reports and analysis views Real-time data visualisation What Data-Driven Decision can help you do? Making Informed Decisions Improving Efficiency Enhancing Customer Relationships Managing Growth and Scaling What's the Next Step? If you're a business aiming to have data driven decisions with Dynamics 365 Business Central, reach out to our experts at onpoint. We're here to assist you in transforming your work processes. At onpoint , we value that each business is unique. We take the time to comprehend your requirements, objectives, and system setup. As a trusted Microsoft partner, we offer exceptional services to help you attain your business objectives. Engage with one of our industry specialists to delve deeper into Business Central and other available solutions

Have you ever struggled to keep track of tasks, due dates, and team progress because you got lost in the project management maze? You're not the only one who may be nodding in agreement or secretly lifting your hand. Many professionals struggle every day to manage projects effectively, so do not be alarmed. In this article, we'll delve deep into the world of project management and Jira, providing you with valuable insights, strategies, and, most importantly, tips for effective issue tracking in Jira Software. Jira allows you to seamlessly manage a complex array of tasks and projects while keeping all the pertinent information neatly tucked away in one easily accessible location. Jira is more than simply an issue management tool. Jira's intuitive layout makes it easy to manage tasks, from generating them to assigning them to team members, setting deadlines, and monitoring progress. What is an Issue Tracking Tool? When working in the software industry, encountering bugs and issues is inevitable and the process of identifying, monitoring, and resolving these bugs can be time-consuming and frustrating, especially if you don't have a dedicated tool to keep track of everything. Fortunately, there are a plethora of bug and issue-tracking solutions available in the market that can make this process a lot easier and more efficient. One thing to keep in mind, however, is that not all of these tools are created with the same exact goal in mind. Each issue-tracking tool comes with its own set of advantages and disadvantages, so it's crucial to assess and choose the one that best fits your team's specific needs. For instance, some of the most popular options out there include Jira, Trac, and Bugzilla. While they all serve similar purposes, they each have their own unique features, and these features can make a significant difference in how well they work for your team. Of course, these are just a few examples, among many others out there. Once again, the key is to do your research and figure out which software tool aligns best with your team's specific needs and preferences. By doing so, you can streamline your development process, reduce the time and resources spent on issue tracking, and ultimately deliver better end results to your users. Why Jira Issue Tracking Software is the Key To Project Management Success The key to achieving success in project management lies in the good use of the Jira issue-tracking system. It provides a comprehensive platform that aids in keeping track of tasks, as well as anticipating and addressing potential issues and challenges. Jira’s issues are equipped with detailed fields and insights that make it the ultimate tool for managing tasks and understanding customers' needs. Context plays a critical role in using Jira as it determines the necessary steps to be taken based on various crucial factors. For instance, a product owner can leverage Jira issue tracking to monitor project progress, identify unassigned and blocked issues, and plan for new releases. On the other hand, Jira Service Management agents can use it to keep Service level agreements (SLAs ) on time, quickly identify similar problems, and resolve them promptly. Tips for effective issue tracking in Jira Here are a bunch of tips to help you effectively track issues in Jira. By following these tips, you'll enhance your Jira experience and improve your team's issue tracking efficiency. Let’s dive into them without further ado: Carry Out Effective Training Proper training is crucial for the effective use of Jira features. It is essential to provide training to teams on how to track progress from issue creation to closure. Effective training ensures that teams can use Jira project management's features to their full potential and leverage its capabilities to enhance their workflow. Implement Service Management Queues Jira Service Management Queues is a powerful tool for organising and managing customer service enquiries. It allows teams to create different queues based on the type of enquiry, making it easier to manage customer requests and ensuring timely resolution. Ticket Status Visibility: Ensuring easy access to ticket statuses is crucial to prevent oversight and ensure that all issues are addressed. By providing visibility into ticket statuses, teams can quickly identify issues that require immediate attention and prioritise their activities accordingly. Optimise Project and Issue Tracking: Jira provides various features for issue tracking, such as tracking by project, issue type, task type, or labels. These features allow teams to easily manage their workflows by organising issues based on their relevance and ensuring that they are addressed in a timely manner. Use Custom Filters: Custom filters should be created in Jira to provide better issue visibility based on specific criteria. Your team can filter issues that may pop up based on priority, status, or any other relevant attribute to quickly identify issues that require attention. Issue Following: Following specific issues is an effective way to stay informed of real-time changes in the team workspace. Make sure your team members customise their notifications to receive updates on specific issues, ensuring that they are always aware of any updates or changes made. Streamlining Reporting and Monitoring: Efficiently identifying and addressing issues requires streamlined reporting and monitoring. Jira provides various reporting and monitoring features that allow team members to quickly identify issues and take action to address them. Leveraging Metadata for Insights: Jira allows teams to leverage metadata to gain insights into the issue-tracking process. By analysing metadata, teams can identify patterns and trends, gain insights into their workflow, and make informed decisions to improve their processes. Benefits of using Jira as an issue-tracking software Jira software stands out for its numerous benefits that streamline project management. Its unparalleled customisation options empower users to tailor workflows and issue tracking to their exact needs. The platform promotes seamless collaboration with real-time updates, enhancing team communication. Jira's robust reporting and analytics tools provide valuable insights for data-driven decision-making, and its extensive integration capabilities ensure compatibility with other essential tools. With scalability to accommodate projects of any size, Jira remains an indispensable asset for effective project management. Here are some of the benefits that make the Jira software stand out: User-Friendly Interface: Jira's interface is easy to navigate, making it simple for everyone, from developers to project managers. Automation: Jira eliminates the need for manual data entry, reducing errors and saving time. Comprehensive Reports: This issue-tracking tool also provides detailed reports and charts that help you track progress and identify areas that require improvement. Industry Standard: Jira has been evolving for years and has become an industry-standard, bug-tracking tool, which means it has been tried and tested by many organisations. Robust Integrations: Jira integrates with popular tools like Slack, Trello, Asana, and more, making it easy to access the information you require, all from one platform. Customisability: Jira offers a high level of customisation, allowing users to tailor the software to their specific needs. Collaboration: The Jira project management software enables team collaboration and communication, making it easy to work together to resolve issues. Security: Jira offers top-notch security features to ensure that your data is safe and secure. Conclusion In order to manage your projects more effectively, it's vital to keep track of any issues that may arise during the day-to-day running of project and task management. Fortunately for you, Jira Software is an amazing tool for doing just that! By strictly adhering to the following tips and strategies we've discussed in this blog post, you can significantly improve your team's productivity, foster better collaboration, and ensure the success of your projects. With the Jira project management software on your side, you'll be able to tackle any hurdles that may come your way.

In the first wave of the new version Business Central v.22, Microsoft introduces a series of innovations that will help you increase your team's productivity and expedite the implementation of critical projects. What are these innovations? Clearer reporting You can now analyse data in pivot tables directly in Business Central. In your reports, you can easily group, filter and save information in the report. What does this mean in practise? "If you have a list of all sales invoices, and you want to divide them by month, you previously had to export them to Excel. Now you just need to switch the table to the analytical view, which turns the overview into a contingency table," explains Stephen Abela, founder of On Point. "The principle works across the entire system, for all reports and lists," he adds. Data for all your businesses The new update makes it easier to transfer settings and data from one company to another, while also enabling cross-company data synchronisation. For example, if you have a supplier that provides goods to several companies, you can share the necessary data, such as financial accounts, supplier data, etc. This feature was developed and added by Microsoft based on the needs of real users. Our clients have been able to use it previously through our Master Data Company add-on. Small changes, big impact Other financial accounts when billing a customer Accountants can now record transactions and receivables to a different account than what is specified in the customer's invoice or the supplier's bill. For example, if it is a transaction with a bad debt on the invoice. This feature is currently only available for developers. Control tool for financial accounts You can now expedite the reconciliation of financial accounts through automation. Business Central will perform a review for the CFO and flag 20% of problematic items that need to be reviewed manually. The user can request to start the queue "A job queue allows you to run batch jobs, reports, calculations - anything we want to run periodically. But its big disadvantage was that if there was an error and the queue fell, only the admin could start it. This happened, for example, when the other party that Business Central was trying to contact was unavailable - for example when checking the reliability of a VAT payer. Now anyone can request to restart the queue and the admin will only confirm this request," explains Stephen Abela. Table optimisation Now, within Business Central forms, you can extract specific fields from tables (such as employee ID, address, and similar data) that interest you. All these without the need for intervention from Microsoft or their partners, as was the case before. Drag & Drop You can just drag and drop the required file onto the open window and you don't have to click through to import the file. New keyboard shortcuts After pressing the Alt key, tips will appear to offer keyboard shortcuts. If you want to fully utilise these shortcuts but currently lack knowledge about them, we are preparing a concise guide for you. Tip: Learn more about the next wave of updates on our website

"Just one second, let me find that file..." is an oft-muttered phrase around the office when using Microsoft Dynamics 365 Business Central. Document management eats up time, more so with the increasing reliance on digital collaboration. We know that all-too-familiar feeling – digging through subfolders to find the right attachment version, opening documents just to preview them, or dealing with clunky navigation between files. If you have nodded in frustration over document management headaches like these, then it's time to use an Attachment Management solution for Business Central. Users voiced their needs and we listened-the result is an Attachment viewer. But before that, let's understand what are the key pain points with attachments that drain productivity daily. 3 Pain Points with Microsoft Dynamics 365 Business Central The Frustration of Traditional Attachments Every BC user knows the frustration of dealing with attachments. Whether it's sales invoices, job planning lines, or any document, the struggle remains the same. You're forced to download files, clutter your storage, and waste precious time. Additionally, attachments are often lost or corrupted. No Preview Makes Identifying Files Hard Without attachment previews in Business Central, you're left guessing what's actually in each document based solely on the file name. Opening attachments just to check if it's the correct file or the latest version is inconvenient and disruptive to workflows. Clunky Attachment Management Slows Processes Uploading and navigating between attachments in Business Central can be surprisingly clunky for a modern ERP system. You find yourself having to click through numerous screens and menus just to view, download or share a simple file. The fractured, fragmented attachment process forces you to jump through hoop after hoop merely to access and distribute files – an absurd reality for a cutting-edge platform. What Is Attachment Viewer, and How Does It Solve Microsoft Dynamics 365 BC Problems? Attachment Viewer is an add-on for Microsoft Dynamics 365 Business Central for some sections in many areas, such as Bank and Payments or Sales and Purchasing. You can the full list of sections you can use the add-on here. This tool is crucial for any section since it allows users to easily add attachments, either by drag and drop or by choosing them from a folder. Moreover, attachments can be quickly viewed with the help of thumbnails, without having to download every attachment. If you don’t get Attachment Viewer, what happens? Missed Deadlines: Projects and transactions would frequently miss their deadlines due to the sluggish attachment handling process. Without smooth attachment workflows, projects derail, and transactions stand still. Productivity Drain: Within your company, attachment management is a productivity drain. You and your colleagues spend excessive time managing attachments instead of focusing on value-added tasks. Time is drained from critical revenue-driving tasks. Customer Impact: Customers suffer from delayed invoices, quotes, and shipments when you struggle to find the right attachment versions needed to complete transactions. You bear the brunt of the delays, sending apologetic calls instead of confirmations. How Does Attachment Viewer Work? The Attachment Viewer add-on for Microsoft Dynamics 365 Business Central works by providing users with a simple and efficient way to manage attachments for purchase invoices and cash documents. Seamless Viewing : With Attachment Viewer, you can preview attachments without downloading them. No more wasting time on unnecessary downloads. Your workflow just got smoother. Centralised Storage : All your attachments are stored in one convenient location. Navigate effortlessly between attachments, zoom in on content, and view complete documents without ever hitting that download button. You can even delete attachments with ease. Better Job Management : Attachments can be added to Job Planning Lines, and when you create a Sales Invoice, it automatically includes attachments from corresponding Job Planning Lines. Effortless Email Attachments : Include attachments from Posted Sales Invoices when using the "Send by Email" feature. It's a breeze with Attachment Viewer. Zoom View: Additionally, users can zoom in on attachments using the keyboard shortcut CTRL + mouse wheel, and view the entire attachment by clicking on the icon situated to the right of the attachment icon. Install the Attachment Viewer extension In conclusion, Attachment Viewer is the solution you've been waiting for in your Microsoft BC journey. It eradicates attachment-related pain points, making your life easier and your tasks more efficient. No more downloads, no more clutter, just streamlined, intuitive attachment management. Say hello to the future of Microsoft BC with Attachment Viewer. Don't let attachments slow you down. Upgrade your BC experience today! Visit our website to explore the possibilities. Attachment Viewer - A Business Central Add-On Contact us at bgolasowska@onpointserv.com to schedule a free, non-binding consultation with our experts.

According to Inet Soft , a renowned authority in data intelligence, Real-time reporting is the continuous data gathering and quick distribution of the most recent information to end users as situations develop. With it, managers are empowered to act quickly thanks to this real-time strategy, especially while working under pressure. For Financial and Business Reporting, Jet Reports provides an effective real-time reporting solution completely integrated into the often-used Excel platform, which is essential for finance professionals. This article will examine the fundamentals of real-time reporting, explain why it is necessary for businesses, and show how Jet Reports is a key player in making real-time reporting possible. Why Does Your Organisation Need Real-Time Reporting? Real-time Reporting : These tools are vital resources in today's dynamic corporate environment. They signify the beginning of a data-driven world where well-informed choices are prioritised. Instantaneous Insights: Live reporting catapults your business. You are no longer limited by previous data and have immediate access to key indicators, providing decision-makers with the most recent data. Proactive Decision-Making: Real-time data's quickness facilitates proactive decision-making. To get a competitive edge, you can predict market changes, spot new trends, and instantly change your strategy. Enhanced Efficiency: Business success depends on efficiency. Operations become more efficient thanks to real-time reporting, which also allows for quick resource allocation and process optimisation. How Jet Reports Helps in Real-Time Reporting? Jet Reports enables a seamless integration of data, utilising its Excel add-in to provide reporting operations. This dynamic combination enables businesses to gain a competitive edge by skillfully utilising the potential of real-time data. With a variety of functions, the Jet Reports Excel add-in offers a flexible approach to real-time reporting, including: Real-Time Data Access: Jet Reports can access real-time data from your connected sources. This means that as your data changes, the reports can reflect these changes instantly. Providing a real-time view of your business operations. Jet Reports' user-friendly interface allows easy designing of reports. Users may design customised reports that contain the precise data they want. These reports can be instantly updated to include the most recent information. Automating report generation is possible using Jet Reports. Real-time data is always accessible when needed, thanks to the ability to plan reports to run at predetermined intervals or in reaction to specified events. GET JET REPORTS FOR YOUR BUSINESS NOW Jet Reports is a needed tool in your drive for real-time reporting perfection, thanks to its seamless integration of data and Excel add-in capabilities. Jet Reports enables your business to maximise the value of real-time data by providing direct access to your ERP system, real-time data updates, and user-friendly report design. We understand the importance of real-time reporting at onpoint and are here to help you every step of the way. Our expertise knowledge, setup support, and enlightening demos will ensure a seamless and efficient transition to real-time reporting. Don't pass up the chances that real-time reporting may provide for your company. Use Jet Reports in conjunction with onpoint to catapult your company towards a data-driven future where informed decisions lead the way to success. Contact us now to learn more about how onpoint may assist you in beginning this revolutionary path toward real-time reporting excellence. It is critical to the future prosperity of your business.

Jira Software, developed by Atlassian, is a renowned project management and issue-tracking tool. It integrates with the majority of the tools your team uses today to get work done. It also facilitates the seamless organisation and progress monitoring for teams of all sizes. As a versatile tool, it supports bug tracking, task management, and project planning. A staggering 83% of FTSE 500 companies rely on Atlassian products. Evidently, Jira software integrations stand as a comprehensive solution to optimise workflows and bolster communication. In the contemporary business realm, seamless Jira software integrations stand as the cornerstone of efficient workflows. The landscape thrives on interconnectedness, where a multitude of software applications and tools collaborate to optimise operations. Their importance cannot be overstated, as they serve as the connective tissue that binds together various systems, processes, and data streams. Jira makes the integration process easy. Through the Atlassian marketplace, you get access to thousands of apps that you can use to integrate. Benefits Of Jira Software Integrations Increased efficiency Improved collaboration Reduced errors Streamlined Operations Unified View of Data Agility and Adaptability Data-Driven Insights Cost Savings Competitive Advantage Compliance and Security What is Atlassian Marketplace? The Marketplace is home to thousands of apps that run the gamut from wildly popular tools to more niche, ready-to-use apps. Many of these apps offer Jira Integration Benefits. The Marketplace makes it easy to find relevant apps and integrations for your team. If you have specific tools to connect to Jira, search for them on the Marketplace homepage. Alternatively, you can surface apps by applying filters such as top-rated and trending. How Jira Software Integrations Can Supercharge Your Team's Productivity A. Streamlining Workflows and Collaboration Jira Software Integrations offer an edge to workflows by seamlessly linking Jira with external tools. This integration automates tasks, centralises information, and enables real-time updates. All the tasks repeated in nature and time-consuming are automated. Liberating your team’s capacity for more pivotal endeavors. B. Comprehensive Project Management Jira integrations introduce a comprehensive approach to project management with numerous benefits. This synergy provides valuable insights into team time and resource allocation. Identifying avenues for heightened efficiency and productivity. Moreover, integrations foster increased accountability as team members are more conscious of their time utilisation when tracked. Leveraging the data obtained from these integrations enables informed decision-making in resource allocation. A prime example of this integration potential is Jira's synergy with Tempo Timesheets, a time-tracking add-on. This tool not only tracks time spent on Jira issues but also enhances accountability and productivity. Popular Jira Software Integrations A. Communication and Collaboration Tools In the rapidly evolving landscape of remote work, achieving seamless Jira integrations and collaboration is paramount for professionals striving to excel in their digital communication endeavours. Jira-Slack Integration: With this integration, teams receive instant updates, notifications, and critical milestones directly within Slack channels. Conversations can be transformed into actionable tasks with simple commands, enhancing accountability and reducing communication gaps. Jira-Microsoft Teams Integration: This integration unlocks a holistic approach to collaboration by syncing Jira with Microsoft Teams. Channel tabs can display Jira project boards, ensuring everyone stays aligned on project progress and tasks. To make the most of this integration, encourage team members to link relevant documents, such as project briefs or design mock-ups, to tasks within Jira. Jira-Zoom Integration: Embrace the integration's potential in your team by recording meetings and attaching them to relevant Jira tasks for future reference. As a best practice, encourage teams to outline meeting agendas and objectives within Jira before the Zoom session, maximising the value of each interaction. B. Development and Code Management Harnessing the full potential of Jira Software integrations is key to achieving streamlined workflows and optimal code tracking. Using Jira with Jenkins: Jenkins is a popular CI/CD tool that can be used to automate the deployment of code changes. Jira Software can be integrated with Jenkins to track the status of builds and notify stakeholders of important events. Using Jira with Bamboo: Bamboo is an example of a common integration in Jira. It offers several features that are specifically designed for Jira Software, such as the ability to create Jira issues from build failures. Using Jira with Azure DevOps: Azure DevOps is a Microsoft-based DevOps platform. Jira Software can be integrated with Azure DevOps to track the progress of code changes and to automate the deployment of code to production. It helps seamless Jira integrations C. Reporting and Analytics Jira's built-in reporting capabilities are limited. So you might ask, can we integrate business intelligence (BI) tools with Jira? Yes, you can. BI tools allow you to analyse and visualise data from a variety of sources, including Jira. This means you can gain insights into your team's progress. Identify areas for improvement, and make better decisions about your projects. Power BI: You can share interactive reports by utilising the synergy between Jira and Power BI integration. You do this by pulling data from many Jira instances, projects, and other data sources. Teams throughout your organisation can use these discoveries to analyse the success of Jira-related benchmarks. Additionally, these Jira-driven insights may provide depth to a variety of corporate reports. Triggering strategic actions for the formulation of impending goals and project monitoring. Sisense: Sisense is a cloud-based BI platform that can be used to analyse and visualise data from a variety of sources, including Jira. The Sisense Jira connector makes it easy to connect Jira data to Sisense. So you can create interactive dashboards and reports that can be shared with others. D. Resource Management and Time Tracking Jira's built-in resource management and time-tracking capabilities are limited. This is where Jira integrations with resource management and time-tracking tools come in. Integrate Primetric with Jira Cloud: Integrating enables seamless syncing of work logs from Jira Cloud to Primetric. Easily link Jira Cloud projects with Primetric projects and sync work logs using provided coworker email addresses in Primetric. Integrate Time Doctor with Jira Cloud : Time Doctor is another example of a common integration in Jira. This app is a popular time-tracking tool that tracks time spent on issues and tasks. It also provides reports on productivity and billable hours. Integrate Clockify with Jira Cloud : It allows you to easily start and stop timers from any Jira problem, assuring precise time reporting. Furthermore, when timers are stopped, the integration automatically adds Jira work-log entries, saving you time and assuring complete records. One of Jira Integration Benefits is that teams can better understand their resources. Track their time more accurately, and make better decisions about how to allocate their resources. How to Implement Jira Software Integrations A. How do I add integrations in Jira? To add integrations to Jira, you can follow these steps: Log in to your Jira account and navigate to the Jira settings . Select Apps from the left-hand menu. Click on Find new apps or Manage apps . Browse through the available apps and select the one you want to integrate with Jira. Click on the Install button next to the app you want to install. Follow the prompts to complete the installation process. If you're a Jira admin, you can find and try new Atlassian Marketplace apps right from the issue view. Click the quick-add button under the issue summary and choose Add apps . B. Jira Integration Issues: A Step-by-Step Guide to Fixing Them Here are some steps you can follow to troubleshoot Jira integration issues, using Stash plugin as an example: Check the version of JIRA : Ensure that you are using a supported version of JIRA. JIRA 5.0.4 and above integrates straight out-of-the-box with Stash. JIRA 4.3.0 - 5.0.3 requires upgrading to a special version of the JIRA FishEye/Stash plugin in, see JIRA FishEye-Stash Plugin compatibility for details. JIRA 4.2.x and below do not support Stash integration. Confirm the application links : Full integration between Stash and JIRA requires a reciprocated (two-way) application link between Stash and JIRA. See Linking Stash with JIRA for instructions on how to create an application link. Check network connectivity : Ensure that your JIRA server and Stash server can see each other on the network. Re-check authentication : You must use an appropriate authentication mode (OAuth or Trusted Applications) for your application links. Check logs : Review the logs to see if there are any errors or exceptions and stack traces. Check commit messages : For performance reasons, Stash only starts scanning commit messages for JIRA issue keys after you’ve created a link to your JIRA server. Conclusion The possibilities are endless in the world of Jira Software Integrations. You can build a symphony of productivity and cooperation by connecting the dots in your digital ecosystem. And having a partner like onpoint on this journey may make all the difference. Your integration plans might come true with our expertise, taking your Jira Software experience to new heights. The decision is now yours. Will you accept the current situation or will you use integrations to your advantage and reach new heights? The solution is obvious: take the initiative, look into integrations, and collaborate with OnPoint to make the most of Jira Software. Your business deserves nothing less.

onpoint , a leading provider of cutting-edge IT solutions and Atlassian Gold Service Partner, successfully hosted the inaugural edition of the ITSM Connect Lagos event on Friday, October 6, 2023. This one-day exclusive event was designed for IT leaders to engage, learn, network, share insights and best practices on IT Service Management (ITSM), Cloud, and DevOps. The event, held at Sigmabase Lagos, Nigeria, attracted top IT professionals, thought leaders, and industry experts who engaged in intellectually stimulating discussions on the ever-evolving IT landscape. The distinguished lineup of speakers who shared their valuable perspectives and insights included: Abiola Laseinde; as the event's Keynote Speaker, Grace Akinsola and Motolani Oyinloye as moderators and Ebenezer Ahisu, Okolie Lazarus, Oloruntobi Olukoya, Katakyie Kojo Desu, Oluwaseun Solanke, Vivian Otuekong, Taiwo Ojo & Abdullah Abdulazeez as panelists. The event kicked off with a warm welcome from Maureen Ogah, Country Manager, Nigeria - onpoint Africa. Her address underscored the significance of a customer-centric IT approach in IT Service Management, emphasising the pivotal role of end-users in IT service delivery. Maureen introduced the "Atlassian way" as the best approach to deliver and manage IT services, culminating in the unveiling of onpoint 's irresistible offer, the "Free 60-minute system audit" on an organisation's Jira instance. The keynote address was delivered by Convener & Founder, CIO Awards Africa and CIO Club Africa; Abiola Laseinde. Speaking about Digital Transformation as an Enabler of Business Growth and Expansion, she emphasised that embracing digital transformation catalyses business growth. According to Abiola, digital technologies support organisations in their digital transformation journeys by providing the technological foundation, data-driven insights, security measures, and strategic approaches necessary to stay competitive and innovative in the digital age. The first panel, "Good and Bad Service Management," offered valuable insights for organisations seeking to enhance their service management practices. The panellists highlighted the importance of ITSM, identified common pitfalls, and provided practical advice and expert insights for achieving optimal service management. One of the crucial takeaways from this session was the realization that great service management is a journey and not a destination. Continuous improvement, staying adaptable are key principles that organizations must follow to stay ahead in the competitive IT landscape. The second panel, "Harnessing AI, Automation, and Analytics for Efficiency," delved into the benefits, challenges, and risks associated with AI, automation, and analytics in ITSM. The consensus was that embracing these technologies is crucial for staying competitive and meeting the evolving demands of the digital landscape. Attendees gained invaluable insights to inform their decisions on employing these technologies to enhance service management practices within their organisations. The panel discussions transitioned into technical demos and workshops, providing attendees with practical, hands-on experiences and knowledge-sharing opportunities. ITSM Connect Lagos was a much-needed breath of fresh air in the Nigerian IT Service Management landscape. Participants had thought-provoking conversations, networking opportunities, and discussions to keep them abreast of modern ITSM practices in a disruptive ecosystem. onpoint remains dedicated to fostering connections, sharing knowledge, and promoting the growth of ITSM through impactful events like ITSM Connect. The first edition of ITSM Connect was held earlier this year in Accra, Ghana. For enquiries and additional information, please contact: Maureen Ogah Country Manager, onpoint (Nigeria) Email: maureen@onpointserv.com About onpoint: onpoint is a business software company focused on delivering exceptional customer experiences and driving business results. onpoint helps organisations of all sizes and industries achieve their goals and stay ahead of the curve. Our dynamic and vibrant team works with our clients to provide the best solutions by mapping out the company-specific needs and requirements to reduce operational costs, improve team efficiency and provide enhanced visibility into operations and IT service performance. Our presence in seven countries - Nigeria, Ghana, Malta, Czech Republic, Malaysia, Serbia and Tunisia – enables us to provide our clients with " Glocal " perspectives and support. Our market-leading solutions are provided by our partnership with global giants like Microsoft, Atlassian and Jet Global.

Reporting software translates data from spreadsheets, databases, software as a service (SaaS) tools, and multiple data sources into easy-to-understand visualisations and interactive reports. So business owners can see crucial data and better understand their operations. In today's competitive business environment, having access to accurate and timely data is more vital than ever. Think of reporting software as a data-driven compass that guides your ship through the ever-changing seas of your business. This system acts as a bridge between raw data and strategic decision-making. So it ensures you don't just swim in a sea of numbers, but rather sail toward tangible results. Examples of Reporting Software include; ClearPoint. Jet Reports Zoho Analytics Aim Plan Power BI Critical Elements of a Reporting Software Data Collection Data Analysis Visualisation and Presentation Customisation Why Is Reporting Software Important In A Company? Account Reconciliation Process Account reconciliation is the process of comparing two unique sets of records to confirm that they agree. However, manually updating many spreadsheets after each transaction is time-consuming and prone to errors. However, with a company report obtained through a reporting system, a business, can detect variances between two sets of accounts, and be alerted. Easy-To-Understand Visualisations And Interactive Reports One of the benefits of reporting software is its capacity to turn complicated data from many sources into understandable representations. It is the key to uncovering a treasure trove of company insights. Your company may break free from the shackles of data overload by leveraging the power of intuitive visuals. Imagine effortlessly browsing through complex statistics, grasping trends, and connections at a glance. Reporting software lets organisations uncover data storeys through dynamic data-design synergy. So they can create a clear picture that guides strategies, impacts results, and speeds success. Increased Efficiency Through Automation Reporting tools can automate the creation of reports, saving businesses time and money. They can also improve the accuracy of reports, helping businesses to make more informed decisions. For example, if you are a manufacturing company, you can use reporting tools to track inventory levels and production costs. While a retail store can use them to track sales data and customer demographics. Businesses of size can use Reporting tools to save time and money, improve the accuracy of reports, and make better business decisions. Predict Future Trends It's essential to manage your business's finances if you want it to expand and be secure. Tools like Jet Reports offer insights to help you achieve your objectives, whether you want to reduce expenses, grow, or look into new opportunities. Planning and budgeting benefit greatly from having this knowledge. The reporting tool also helps in the creation of accurate estimates and forecasts. It makes it easier to find areas where you may cut costs or make more investments, which has a big influence on your total financial situation. A Company That Has Harnessed The Advantages Of Business Reporting PECO Pallet is a pallet company that was struggling with its manual accounting processes. This was causing delays in their monthly close cycle and making it difficult to get timely information for decision-making. They switched to Jet Analytics, a reporting, and business intelligence solution designed for Dynamics NAV, and were able to streamline their processes, shorten their monthly close cycle, and give employees access to the information they need to make better decisions. Why You Should Use Jet Reports as Your Reporting Software? Streamlined Insights: Effortlessly cross-reference data points, find links between data easily, and understand your business world better. Overnight Excellence: Schedule and execute extensive reports during off-peak hours, optimising resources and reducing ERP license load. Scale Without Limits: Seamlessly unify diverse data sources and bring different data together, from clouds or your place to Jet reports to see the big picture. User-Friendly: Jet Reports welcomes all with its lightweight design, lowering barriers for newcomers and empowering rapid adoption. The Excel Advantage: Leverage Excel's familiar environment to craft a multitude of reports – from singular insights to intricate cross-referenced analyses. Empower Remote Workers: Remote workers can access info on their own, anytime. Schedule Your Call: Seize the Moment In the ever-evolving business landscape, time waits for no one. Competitors are already utilising our reporting software's transformational impact as you read this. Don't get left behind – schedule a call with us.

Are manual spreadsheets holding back your business's financial growth? Do you have data mistakes, version confusion, and limited insights? It's time to step up your money management game. Welcome to our blog post on Microsoft Dynamics 365 Business Central. Discover how moving from spreadsheets to a comprehensive software solution can revolutionise your financial operations. Uncover the remarkable benefits of real-time insights, streamlined processes, and improved decision-making that await your company on this transformative journey. Limitations of Spreadsheets Spreadsheets have been a financial norm, but their limitations show as businesses strive to grow in today's volatile market. To expand and thrive, consider moving beyond spreadsheets. Embrace software like Microsoft Central for improved agility and insights. Spreadsheets have several limitations, including a lack of real-time data synchronisation and difficulty handling large datasets. Also, there are challenges in collaboration, version control issues, and an increased risk of errors due to manual data entry and formula mistakes. What are the benefits of Microsoft 365 Business Central? Greater Financial Control MS BC presents an indispensable solution for businesses seeking heightened financial control and management. In today's fast-changing business market, leveraging cutting-edge technology is not just an advantage but a must, and Microsoft Dynamics 365 Business Central stands out as a game-changing solution for organisations seeking more financial management. Furthermore, Business Central improves financial governance by enabling smooth departmental coordination. Economic data integration with other essential business processes fosters cross-functional insights, allowing for a more holistic approach to planning and resource allocation. It is all about turning financial data into useful insights. Automation Harnessing the potential of technology is critical for long-term success in the changing terrain of modern business. Microsoft Dynamics 365 Business Central is a game changer, owing to its powerful automation features. Business Central enables organisations to simplify processes, reduce manual mistakes, and achieve exceptional efficiency by automating regular activities, data input, and workflows. This correlates to increased productivity since staff can shift their emphasis to strategic initiatives, innovation, and customer involvement. Furthermore, the seamless integration of several business processes enhances resource allocation and decision-making, encouraging agility and adaptation. Scalability Microsoft Dynamics 365 Business Central provides an unrivalled edge due to its excellent scalability. As firms develop and transaction volumes increase, the software's inherent ability to easily handle expansion guarantees that the process stays fluid and efficient. This flexibility is more than a convenience; it is a strategic need. Business Central serves as a foundation for ambitious firms, allowing them to manage increasing complexity while maintaining productivity and budget efficiency. It empowers organizations to handle growth without overburdening expenses. In a world of growth, Microsoft Dynamics 365 Business Central offers scalable strength, guiding enterprises toward lasting success amid constant change. For instance, during a merger, it can streamline IT and enhance scalability, cutting costs and boosting efficiency seamlessly. Boost Efficiency In Your Team The software's collaborative capabilities encourage greater communication and information exchange, allowing for seamless collaboration and innovation. However, its true power lies in its ability to facilitate data-driven decision-making. It helps leaders to make informed decisions that fuel growth by providing real-time insights into every part of the company, from inventory management to sales patterns. Nucleus Research states that using Microsoft Dynamics 365 Business Central for financial management results in a 56% reduction in manual data input and a 27% decrease in accounting costs. This makes it a transformative asset in a competitive landscape, providing resources for thriving in the digital world. Swap error-prone Excel with a reliable single-source business solution. Data Security As enterprises begin on their digital journey, MS Dynamics' comprehensive data security solution serves as a powerful barrier against unwanted access and possible breaches. Data breaches cost an average of $3.86 million, according to the Ponemon Institute's Cost of a Data Breach Report. Businesses that prioritise the deployment of this cutting-edge technology may rest certain that their financial data is protected by cutting-edge encryption, access restrictions, and multi-layered security procedures. This not only assures compliance with severe data protection standards but also fosters customer and partner confidence. Embracing Microsoft Dynamics 365 Business Central is about more than simply embracing innovation—it's about embracing the peace of mind that comes from knowing your financial information is in the best possible hands. Accelerate Sales Process Microsoft Dynamics 365 Central appears as a potent accelerator for accelerating sales processes and pushing corporate growth. With its arsenal of cutting-edge capabilities and seamless integration, the platform optimises all aspects of the sales experience, from lead creation and nurturing through order administration and client interactions. MS Dynamics gives sales professionals the insights they need to make educated decisions and build deeper, more meaningful customer relationships. This leads to shorter sales cycles, more client satisfaction, and, eventually, a big increase in revenue. Choosing Microsoft Dynamics 365 Business Central means beginning on a journey of development and success, where every encounter becomes a chance to produce value and build long-term partnerships. What's the Next Step? If you're a business aiming to harness the advantages of a cost-effective and functional cloud-based finance solution like Dynamics 365 Business Central, reach out to our experts at On Point. We're here to assist you in transforming your work processes. At On Point, we value that each business is unique. We take the time to comprehend your requirements, objectives, and system setup. As a trusted Microsoft partner, we offer exceptional services to help you attain your business objectives. Engage with one of our industry specialists to delve deeper into Business Central and other available solutions.

Introduction Are you looking for a powerful project management system that will change the way you handle tasks, challenges, and workflows? You don't need to search any further! In this blog post, we will delve into the world of Jira Software, a versatile platform jam-packed with useful features designed to speed up your project management process and boost productivity. According to Valiantys, a Fortune 500 firm accomplished +30% productivity with over 15,000 users, in only a few months. Accomplished after migrating from Rally to Jira Software. Simply put, Atlassian's Jira features are meticulously developed to increase productivity, improve communication, and encourage a sense of accomplishment among your teams. Companies That Use Jira Software Imagine having a game-changing software development tool like Jira Software at your disposal. It's tailor-made for agile teams, empowering you to streamline your processes and achieve remarkable results effortlessly. With Jira, you can build plans across multiple teams and projects, ensuring smooth coordination and collaboration. The best part? Jira is trusted by about 189,586 companies worldwide, so you know you're in good company! Cancer Research UK's (CRUK's) web development process improved once they adopted Jira's flexibility, agile boards, and user-friendly design. The end result? Increased productivity and a more cohesive approach to project tracking. Similarly, Celonis, a pioneer in process mining, experienced a significant increase in productivity and innovation just months after migrating to Jira Software Cloud. The built-in scale, reliability, and infrastructure of Jira facilitated seamless collaboration, accelerating deployment and driving success for the company. With Jira, you can enhance your team's agility, productivity, and collaboration, enabling your organisation to thrive in the dynamic world of software development. What are Jira Software Features? 1. Visual dashboards and reports to display critical insights. Visual dashboards and reports are a strong and intuitive feature that distinguishes Jira Software from other project management applications. These dynamic dashboards provide teams with a clear picture of how their project is progressing, making it easy to track key insights and make data-driven choices. Jira's visual dashboards also allow for cross-team visibility, allowing project managers and stakeholders to obtain insight into many projects at the same time. This capability simplifies resource allocation and detects possible bottlenecks across various projects. It keeps everyone up to date on project status, ensuring that everyone is on the same page when it comes to project completion. 2. Integration The smooth integration of diverse tools and systems is critical for teams and organisations working on complicated projects. They require a system that allows them to easily integrate their favourite tools without disturbing their established processes. Jira's powerful integration features are intended to improve cooperation and efficiency throughout your whole ecosystem. So you can use Jira Software in conjunction with popular technologies like GitHub, Jenkins, and Slack. Tasks commits, builds, and alerts all sync automatically, giving real-time updates and keeping everyone informed. In fact, Jira Software's integrations adhere to industry standards, ensuring that your data is secure and confidential. 3. Issue Tracking System for Task and Bug Management. A solid bug or issue management application, such as Jira, provides your team with a comprehensive picture of all the items in your backlog, including bugs and project tasks. It has a robust issue-tracking system for efficient task and bug management. Jira allows you to effortlessly create and manage tasks and problems while keeping all relevant information in one place. Assign projects to team members, establish deadlines, and easily track progress. Whether you're managing large projects or dealing with software difficulties, Jira's user-friendly design and extensive capabilities let you remain on top of things. The issue-tracking tool also adds transparency and visibility to the activities of your team. To track progress, you may examine the status of problems at any time and build custom dashboards and reports. 4. Automation For Streamlined Processes. Jira's automation engine simplifies and streamlines complicated procedures, making it extremely user-friendly. As Jira's automation handles high-priority items entering the workflow and fixes defects that arise during work, enforcing clear process standards becomes simple. Jira's automation ensures activities go seamlessly through the process, freeing up valuable time for your team to focus on what truly counts—delivering extraordinary outcomes – with Agile project management's stated standards in place. The drag-and-drop automation tool adds a nice touch to the overall experience, making it enjoyable and straightforward. You can easily organize and manage project parts with Jira's user-friendly automation. Accept the power of Jira's automation and see your workflow evolve into a smooth, efficient, and pleasurable road to project completion. 5. Customisable Workflows To Fit Specific Requirements With a well-optimised workflow, you will not only increase the productivity of your team, but you will also have a favourable influence on project costs by reducing unnecessary inefficiencies. Utilise the flexibility of Kanban and Scrum boards, which are often used by Agile and DevOps teams, to efficiently visualise and control your workflow. Customise the boards to meet the needs of your team and watch as they ship quicker, deliver continuous improvement, and achieve extraordinary outcomes. Start using Jira Unleash the full potential of your team's productivity and success with Jira Software, the ultimate game-changer in project management. Say goodbye to scattered processes and embrace the transformative power of Jira. Fortune 500 firms have experienced a remarkable 30% increase in productivity with Jira, making it the go-to platform for 189,586 companies worldwide. Embrace the future of project management and supercharge your team's productivity with Jira Software! Get in touch with Onpoint today, and we would help you with all your Jira needs.

Are successful businesses merely products of chance, or is there a guiding force behind their achievements? The answer lies in the power of decision-making in business operations. And the reporting software the company decides to use. According to a study by HBR, data-driven decision-making can lead to a 6% increase in profits and a 5% increase in productivity. By harnessing the insights derived from logical analysis, businesses can unlock a multitude of benefits. Jet Reports allows for performance optimisation, risk mitigation, and gaining a competitive edge. BPL Plasma, a global life sciences organisation collecting plasma, saw an 80% time savings after Jet Reports empowered their users to be self-sufficient. How much does it cost a company when it makes a poor decision? In business, the consequences of poor decision-making are far-reaching and impactful, both financially and operationally. Research from Garner reveals that everyday operational decisions, lacking financial rigour, can collectively cost organisations up to 3% of their profits or more. This cost extends beyond the balance sheets, affecting employee morale, customer trust, and the overall reputation of the company. Recovering from such missteps can be a challenging journey, but implementing reliable reporting software, like Jet Reports, can help businesses avoid such pitfalls. By prioritising data-driven decision-making, organisations can steer clear of costly errors and safeguard their long-term success. Advantages of Jet Reports in Decision-Making A. Real-Time Data Insights Unlock the potential of your business with Jet Reports, a cutting-edge solution providing real-time access to critical data for well-informed decision-making. In today's dynamic and competitive business environment, the value of up-to-date information cannot be overstated. Timely and accurate data empowers decision-makers to understand current trends, swiftly respond to market shifts, and identify emerging opportunities and risks. With real-time access to essential metrics such as financial data and customer insights, businesses gain the upper hand in staying ahead of the competition. Jet Reports' ability to deliver timely information is a game-changer, ensuring long-term success and propelling businesses towards their goals. B. Never Second-Guess a Report Again Jet Reports offers a comprehensive solution with complete report management, automation, and a collaborative publishing platform. You and your team can now access the right information without any doubts. Instantly retrieve your reports from the web or through mobile devices, ensuring you make informed decisions confidently, regardless of your location. C. Data Visualisation Data visualisation plays a pivotal role in unravelling the complexities of information, and Jet Reports excels in harnessing this power through its use of charts, graphs, and visuals. In today's data-driven world, the ability to comprehend and communicate insights swiftly is invaluable. A marketing manager could use Jet Reports to create a map that shows the geographic distribution of website traffic. This would allow the manager to see where their marketing efforts are most effective. Data visualisation can help us make better decisions by identifying patterns and trends that would be difficult to see in raw data. D. Cut Reporting Time and Costs With its user-friendly features, anyone in your team can create or modify reports without needing hard-coding or programming skills. This means you can say goodbye to waiting on consultants or resource-strapped IT departments to generate the reports you require. Jet Reports also offers unparalleled access to transaction-level details through Jet Custom data entities. This goes beyond the standard Dynamics entities, giving you a deeper understanding of your data. With Jet Reports, you gain control over your data and reporting processes. This makes informed decisions more accessible and efficient than ever before. E. Shrink Planning Cycles and Simplify Processes In the wake of the recent shift to remote working, the need for Financial planning and analysis teams to embrace specialized planning tools has become more critical than ever. Simplifying budget entry and approvals while reducing cycle times has become a top priority. Jet Report's faster and streamlined process allows for the creation of multiple budget versions and more frequent analysis of variances, ultimately leading to improved budget and forecast accuracy. Your business needs Jet Reports Are you a business owner or CFO seeking to revolutionise your data insights and decision-making processes? Don't miss out on the incredible opportunity to streamline your financial reporting with Jet Solutions. Request your personalised demo today from On Point.

Consider yourself in charge of a vibrant software development team, working relentlessly to provide cutting-edge solutions to your clients. You find yourself juggling several projects, straining to keep track of progress, and feeling the weight of miscommunication weighing you down as deadlines approach. With Jira, leveraging your team's full potential no longer has to be a monumental endeavor! Jira allows you to test and iterate on critical components of workflow success. Evaluate the performance of your processes regularly. Receive input from team members that help you uncover areas that may be further improved. Moving your projects forward with more momentum. What are Jira workflows? In Jira, a workflow is a set of rules and processes that define the life cycle of a task or issue within a project. It represents the path that an issue takes as it moves through various stages of work, from creation to completion. Each Jira project can have its unique workflow or can share workflows with other projects. Jira workflow best practices Customising your Jira workflow is like finding the perfect fit for your team. Investing time in its design brings long-term benefits. Understand and Map Your Processes Before customising your Jira workflow, understand your team's existing processes. Engage with team members to identify the key stages and steps involved in completing tasks or issues. Document the workflow on paper or use flowchart diagrams to visualise the process flow. This understanding will be the foundation for designing an efficient and well-structured Jira workflow. Ensure scalability and flexibility in your workflow design It involves designing a system that can handle increasing workloads and changing requirements without significant disruptions or the need for major redesigns. Such a workflow allows your team to effectively manage both current and future tasks while accommodating new processes or changes in the organisation. It fosters agility, efficiency, and the ability to respond to dynamic project demands, ultimately leading to improved productivity and successful project outcomes. Test and Iterate Regularly Designing a perfect workflow on the first attempt may be challenging. To ensure your workflow aligns with the team's needs and delivers the expected results, conduct thorough testing and gather feedback from users. Pilot the workflow with a small group of team members or in a non-production environment to identify any issues or improvements that are needed. Regularly review the workflow's performance and gather feedback from users to make necessary adjustments or optimizations over time. Workflows should be flexible enough to accommodate changes as your team's requirements evolve. Involve stakeholders when creating workflows: Involving the team in creating workflows is crucial for success. When building a workflow, remember that it's for the people who will be using it. Without team input, the workflow may not suit their needs or work processes effectively. To ensure a well-tailored workflow, include stakeholders from each role in your multidisciplinary team. Understand their work methods and preferences before designing the workflows. Once you've crafted the workflows, seek feedback from the team representatives to ensure their satisfaction. After all, it's the team members who will be actively working with the workflow in Jira. Their involvement and feedback are crucial to achieving an efficient and user-friendly system. Why are Jira workflows critical? Jira’s workflows are essential for several reasons. They play a crucial role in streamlining and managing the entire lifecycle of tasks and issues within a project. It reduces confusion and improves the overall efficiency of project management. Furthermore, Jira workflows promote collaboration and effective communication among team members. When everyone follows the same standardized process, it becomes easier to coordinate efforts and share information across the team. Workflows can be tailored to match the specific needs of different teams, projects, or departments. This flexibility ensures that Jira becomes a powerful tool that adapts to the organization's workflows rather than forcing teams to conform to a rigid, predefined process. In conclusion, Jira workflows are indispensable because they provide structure, promote collaboration, and align the tool with an organization's unique processes. Tips for customising a Jira workflow In the workflow editor, it is possible to create a workflow that applies to a single issue type or a combination of issue types. Creating a Custom issue Jira workflow Go to Jira Settings and select "Issues." 2. Click on "Workflows" to access the list of workflows in your Jira instance. 3. To create a new workflow, click on the "Add workflow" button. 4. Utilize the "Add status" and "Add transition" buttons to define the statuses and transitions needed for your workflow. You can customize these components as much as is required. 5. From workflows tab search your newly created workflow you can click on "Edit" in the top-right corner of the screen to get a diagram of your workflow and start customizing the workflow. 6. Continue from stage 5 in the edit steps To edit an additional workflow: 1. From your project's sidebar, select Project Settings > Issue Types. 2. Select the issue type and Edit the workflow. 3. Adjust the workflow as needed. 4. To save your changes, select Publish workflow. 5. From the sidebar, click on the workflow schemes tab and search the workflow scheme assigned to your project and click edit 6. Add Workflow 7. Assign issue type to workflow 8. Select Publish 9. Associate the Changes 10. Finished How to create a new workflow in a Jira Cloud Project You need to get your Jira workspace fixed now After gaining a comprehensive understanding of Jira and its workflow examples, the need for Jira workflows for software development, and project management to run your tasks efficiently is at its highest. Now, consider reaching out to On Point. By engaging our expertise, your team can benefit from cost-cutting measures and accelerated decision-making processes. On Point will help you optimize your Jira workspace, tailor workflows to your team's needs, and implement best practices to streamline project management. With our guidance, you can enhance collaboration, improve efficiency, and maximize the potential of Jira, leading to successful project outcomes and overall organisational growth. Schedule a call and we’d be glad to assist!